• Free Delivery Australia Wide
  • 100% Money Back Guaranteed
  • Australian Made
  • 100% Handmade
  • Metal Flowers & Garden Art
  • Free Delivery Australia Wide
  • 100% Money Back Guaranteed
  • Australian Made
  • 100% Handmade
  • Metal Flowers & Garden Art
  • Free Delivery Australia Wide
  • 100% Money Back Guaranteed
  • Australian Made
  • 100% Handmade
  • Metal Flowers & Garden Art

Awarded Best Metal Flowers Australia 2022​

15% off sitewide On All Products

15% off sitewide On All Products
Awarded best metal flowers in Australia 2022
  • Free Shipping Australia Wide
  • 100% Money Back Guaranteed
  • Australian Handmade
  • Family Run Business
  • Free Delivery Australia Wide
  • 100% Money Back Guaranteed
  • Australian Made
  • 100% Handmade
  • Metal Flowers & Garden Art

Refund and Return Policies

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since you received your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable items:

  • Gift cards

To complete your return, we require a receipt or proof of purchase. Your Invoice.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be paid on your PayPal account or bank account

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at [email protected] for questions related to refunds and returns.

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